Privacy Policy

Impact Delivery Group, LLC ("IDG," "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, maintain, protect, and disclose your information when you interact with our website, impactdeliverygroup.com (the "Website"), or submit information via a third-party contact form ("Contact Form").

Please review this Privacy Policy carefully to understand our practices. By accessing or using our Website, you acknowledge and agree to its terms. If you do not agree, please refrain from using the Website. This Privacy Policy may be updated periodically, and your continued use constitutes acceptance of any modifications.

Changes to Our Privacy Policy

We will post updates to this Privacy Policy on this page. If we make material changes affecting how we handle visitors' personal information, we will provide notification on the Website. The last revision date is listed at the bottom of this policy. You are responsible for periodically reviewing this Privacy Policy and any updates.

Children Under the Age of 18

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, do not submit any personal data, make purchases, or provide details such as your name, address, telephone number, or email.

If we discover that personal information has been collected from a child under 18 without verified parental consent, we will take steps to delete that information immediately.

Your California Privacy Rights

Under California Civil Code Section § 1798.83, California residents may request information regarding how we disclose personal information to third parties for direct marketing purposes. To submit a request, please email wecanhelp@impactdeliverygroup.com.

Application of Privacy Policy

This Privacy Policy applies to information collected:

• Through your use of our Website
• Via email, text, and other electronic communications
• Through the Contact Form
• During user account registration

This Privacy Policy does not apply to information collected:

• Offline or via other websites operated by IDG
• By third parties through applications, advertisements, or external content linked to our Website—except for the Contact Form

Information We Collect About You

We collect several types of information, including:

• Personal Information (e.g., name, mailing address, email, telephone number, or other identifiers used for online or offline contact).
• Non-identifiable data related to your usage.
• Technical details about your internet connection, device, and Website interactions.

How We Collect Your Information

We obtain this data:

• Directly from you when you provide it.
• Automatically as you navigate our Website (including usage details, IP addresses, and tracking technologies such as cookies and web beacons).
• From third parties, such as business partners, affiliates, service providers, or third-party technology providers.

Information You Provide to Us

We collect information through various interactions on our Website, including:

• Details submitted via forms, such as registration, service subscriptions, material postings, or additional service requests.
• Information shared when entering contests or promotions sponsored by us.
• Details provided when reporting Website issues or requesting assistance.
• Records of correspondence, including email communications.
• Responses to surveys conducted for research purposes.
• Transaction details related to purchases or order fulfillment.

User Contributions

You may submit information to be published or displayed ("Posted") on our Website or shared with other users or third parties ("User Contributions"). These submissions are made at your own risk, as we cannot guarantee absolute security. While we restrict access to certain Website areas, no security measures are completely impenetrable, nor can we control how other users interact with your contributions.

Information Collected Through Automatic Data Collection Technologies

As you browse our Website, we may use automated technologies to gather information about your device, browsing behavior, and site interactions, including:

• Visit details, such as traffic data, location data, logs, and accessed resources.
• Technical information, including IP address, operating system, and browser type.

This statistical data helps us enhance your experience by:

• Estimating audience size and usage patterns.
• Storing preferences to tailor Website content to individual interests.
• Recognizing returning users for improved personalization.

Tracking Technologies We Use:

• Cookies: Small files stored on your device to improve site functionality. Browser settings allow you to manage cookie preferences.
• Flash Cookies: Local stored objects used for customized interactions, which are managed separately from browser cookie settings.
• Web Beacons: Embedded tracking pixels in web pages or emails to measure engagement, system integrity, and content popularity.

We may associate this automatically collected data with personal information provided by you or obtained from third parties.

Third-Party Use of Cookies and Tracking Technologies

Some content, advertisements, and applications on our Website are provided by third parties, including ad networks, service providers, and application providers. These entities may:

• Use cookies or web beacons to track Website activity.
• Collect personal or behavioral data across various sites and online services.
• Deliver interest-based advertisements or targeted content.

How We Use Your Information

We use collected data, including personal information, to:

• Present our Website and its contents to users.
• Provide information, products, or services you request.
• Fulfill purposes for which you provide information.
• Send account-related notices, including renewals and expiration alerts.
• Enforce contractual rights related to billing and collections.
• Notify you about Website updates and available services.
• Enable participation in interactive Website features.
• Fulfill other purposes, as described when submitting information.
• Use data with your consent for additional purposes.

Disclosure of Your Information

We may share aggregated, non-identifiable user data without restriction. However, personal information collected or provided may be disclosed:

• To subsidiaries and affiliates.
• To contractors, service providers, and business partners supporting operations.
• During corporate restructuring, including mergers, acquisitions, or bankruptcy proceedings.
• As required to fulfill intended purposes.
• With your consent for further use.
• To comply with legal processes, government requests, or court orders.
• To enforce Website Terms of Use and billing agreements.
• If necessary to protect IDG, clients, service providers, or others.

Data Security

We implement measures to protect personal information from unauthorized access, loss, alteration, or disclosure. All user data is stored securely behind firewalls. However, internet transmissions are not entirely secure, and we cannot guarantee complete data protection. Any transmission of personal information is at your own risk, and we are not responsible for privacy setting circumvention.

Communications

For privacy-related inquiries or feedback, please contact us at wecanhelp@impactdeliverygroup.com. Communications will be governed by our Disclaimer.

Last Updated: May 2025